Privacy Policy

At EvenArena OPC Pvt Ltd (Wellington Teas), your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you shop with us or use our website.

We follow the Information Technology Act, 2000, and other applicable Indian privacy laws to keep your data safe and your trust protected.

1. What Information We Collect

When you browse our website, create an account, or place an order, we may collect the following information:

  • Your name, email address, phone number, and postal address
  • Billing and shipping information
  • Payment details (processed securely by third-party payment providers — we do not store your full payment information)
  • Order history and communications with our support team
  • Website usage information (such as pages visited, browser type, and device type, collected via cookies)

We only collect information that helps us serve you better.

2. How We Use Your Information

We use your personal information to:

  • Process and deliver your orders
  • Send order confirmations, delivery updates, and important service emails
  • Improve your shopping experience by analyzing how our website is used
  • Respond to your questions and support requests
  • Send occasional marketing emails (only if you subscribe — you can opt out anytime)
  • Comply with legal and tax regulations applicable in India

We do not sell or trade your personal information to anyone.

3. Sharing Your Information

We respect your privacy and only share your data with trusted service providers who help us operate our business, such as:

  • Delivery partners (for order fulfillment)
  • Payment gateways (for secure payment processing)
  • IT service providers (for maintaining our website)
  • Government authorities, when legally required

Every partner we work with is required to protect your information and use it only for its intended purpose.

4. Data Security

We take reasonable steps to keep your personal data safe, including:

  • Secure servers and encrypted data transmission
  • Access controls to limit who can see your data
  • Regular monitoring of our systems to prevent unauthorized access

However, please be aware that no online platform is 100% secure. We encourage you to use strong passwords and protect your own login credentials.

5. Cookies & Website Tracking

Our website uses cookies and tracking tools to help us:

  • Understand how visitors use our website
  • Improve the website’s design and functionality
  • Personalize your shopping experience

You can choose to disable cookies through your browser settings, though this may limit some features.

6. Your Rights

You have control over your personal data. You can:

  • Request to access or update your personal details
  • Ask us to delete your account and remove your data (unless required by law to retain it)
  • Unsubscribe from promotional emails at any time by clicking the unsubscribe link

7. How Long We Keep Your Information

We retain your personal data only as long as necessary to:

  • Process your orders
  • Comply with legal and financial obligations
  • Provide ongoing customer support

Once your data is no longer needed, we securely delete or anonymize it.

8. Links to Other Sites

Our website may contain links to other websites. We are not responsible for their privacy practices. We recommend reading their privacy policies when you visit those sites.

9. Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. All updates will be posted on this page with the revised date.
 We encourage you to review this page regularly.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal data, please reach out to us:
 Email: support@mywellington.store
 Phone: +91 9943092836

Business Hours: Monday – Saturday : 9am – 6pm